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Privacy Policy

How Service CallPros handles publisher account and identity verification information.

Information we collect

When you apply as a publisher, we may collect your name, verified email address, telephone or WhatsApp number, country, city, company details, traffic-source information, website links, selected campaign categories, messages, and application history.

Identity verification

To request campaign access, a publisher may be required to upload a CNIC, passport, or government-issued national identity document. Identity documents are collected for verification, fraud prevention, payment-dispute review, and compliance purposes.

How information is used

We use publisher information to review applications, assess traffic quality, approve or reject access, send campaign-access invitations through Ringba, respond to enquiries, investigate invalid activity, and manage payment disputes.

Document storage and access

Identity documents are stored in private storage and are intended to be accessed only by authorized administration for review and legitimate business purposes. Publishers should upload only clear documents required for verification.

Retention and requests

Records may be retained while reasonably required for verification, fraud prevention, disputes, legal obligations, or active publisher relationships. A publisher may contact us regarding their information, subject to applicable retention obligations.

Contact

Privacy-related enquiries can be sent through the website contact form. This policy should be reviewed with legal counsel before the platform begins collecting live identity documents.